Your complete guide to online scheduling
Practical answers to 35 questions about handling online appointments, whether you’re a client or a business owner.
Booking as a client
What’s the easiest way to book a salon appointment online?
Pick your service and time on the salon’s booking page, any hour of the day; the salon confirms the request afterward.
How do I schedule a doctor’s appointment online?
Request a visit on the practice’s booking page at any hour; the practice confirms the request afterward.
How do I book an auto service appointment online?
Choose the work you need and an open time on the shop’s booking page; the shop confirms the request afterward.
How can I cancel an appointment I booked online?
Cancel with the management link from your confirmation screen in a few clicks, no phone call required.
How do I reschedule an appointment online?
Open your management link, pick a new open time and confirm, in just a few clicks.
Running your business
How can an online app help me manage client appointments?
One panel for your bookings, providers and services, with a calendar you can read by day, week or month.
How can I prevent double-booked appointments?
Only open times are offered, and a request holds its time from the moment it’s sent.
How does booking confirmation work in 4appointments?
Each request stays pending until your team confirms it in the panel; telling the client is up to you.
How can I keep clients informed about their appointments?
4appointments sends no messages to clients, so here’s a simple manual routine that works.
How can I manage appointments for a team of employees?
Each provider has their own schedule and link, and the team calendar shows everyone together.
Calendar and availability
How can I set up time slots for appointments?
Set the weekly schedule, each service’s duration and the notice rules; clients then see only real open times.
How do I block days off and breaks on my calendar?
Mark days off and breaks in “Availability” and they disappear from the times clients can book.
How can I track employee availability in a booking system?
Each provider has a weekly schedule of their own, and the booking page offers only the times when that person is free.
How do I set up an online calendar my clients can use?
A public booking page showing open times, with a link you can share wherever your clients are.
Payments and confirmed bookings
How does payment work for appointments in 4appointments?
Online payment isn’t part of the current plans; payment is arranged between you and your client.
How do I handle a deposit on online bookings?
The tool doesn’t collect deposits, but a pending booking holds the time until you have your payment.
How can I cut down on appointment no-shows?
Confirm each booking yourself, contact clients before the visit and make canceling easy.
How do I invoice for online appointments?
4appointments issues no invoices; you export the booking data and invoice with your own tool.
Everyday problems
Why am I not receiving appointment notifications?
4appointments doesn’t email or message clients, so the final screen and the business itself are what count.
Why don’t I see my appointments in the calendar?
Check the view and date range, the booking status, calendar visibility and your external ICS calendars.
How can I resolve overlapping appointments?
Find where the overlap came from, move one booking and keep every booking in a single place.
How can I deal with clients who don’t show up?
Confirm by hand before the day, review your cancellations and agree clear terms with clients.
How can I remind clients before an appointment?
4appointments sends nothing to clients, so a short daily routine with your own channels does the job.
Specific kinds of business
How can I take online bookings for my beauty salon?
A calendar per stylist, services with set durations and one link to put in your Instagram bio.
How do I manage patient appointments online?
A calendar per doctor, visit types as services and confirmation done by your front desk.
How do I set up a booking system for an auto repair shop?
Job types with set durations, one calendar per mechanic or lift and confirmation by your own team.
How do I create an online calendar for consulting?
A personal booking link, session types as services and your other calendar as busy time.
Special situations
How do I build a complete online booking system for my business?
Account, services, providers, public page and a simple daily routine, step by step.
How can I keep clients informed without automatic messages?
The tool sends no emails or texts to clients, so a short routine of your own covers each step.
How can I manage appointments across several locations?
One provider per place gives each location its own calendar and link, as a practical workaround.
How do I connect my calendar to 4appointments?
There’s no direct Google Calendar or Outlook sync; three ICS options connect your calendars today.
Setup and integrations
What is a public booking page and how does it work?
A link where clients see open times and ask for a booking by themselves, at any hour.
How do I add the booking system to my website?
Add a “Book now” link or button that opens your booking page; there’s no embed code or plugin.
Is it possible to send my booking link over WhatsApp?
Yes: copy the link and paste it into any chat app. You send it, and 4appointments sends nothing itself.
How do I brand the booking page with my business identity?
Set your business name, logo and primary color; other elements of the page are fixed for now.
Want to get started?
Build your booking page in 15 minutes.
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