How can an online app help me manage client appointments?
One panel for your bookings, providers and services, with a calendar you can read by day, week or month.
Running your business
An online booking app gives you one dashboard to run your whole schedule: incoming requests, the calendar, your providers and services, and a simple view of what happened over the last 30 days.
Start by setting up the services you offer, each with a name, a duration and a price, and the providers who deliver them, each with their own weekly schedule. Under “Availability” you add the days and hours when each provider can be booked, plus exceptions and days off.
Clients request appointments on your public booking page, and each request appears in the bookings list of your panel as pending. There you confirm or reject it. Confirming sends the client nothing, so you contact them yourself. You can also create bookings by hand when a client phones or walks in.
The calendar can be viewed as day, week, month or a list, and you can move appointments by dragging them. You can see the whole team’s calendar, according to the visibility you set, and export the bookings list as CSV, XML or PDF.
The manual client list holds names, emails and phone numbers that you enter; bookings made on the public page don’t add entries to it. Roles give each team member access to certain sections and actions only. Reports cover the last 30 days: confirmed, pending and canceled bookings, the cancellation rate, bookings per day, per service and per provider, and an estimated revenue per service based on list prices. There’s no occupancy figure and no automatic client messaging.
What to remember
- ✓Day, week, month and list views of the calendar
- ✓Manual bookings for clients who phone or walk in
- ✓Roles that limit what each team member can see and change
Common questions
Can I limit what employees are able to see?+
Yes. The account owner can give each member access to selected sections and actions, or full access. The team calendar can show client names, only your teams, selected colleagues, or be private.
Can I bring in appointments I already have in another system?+
Only through an .ics file, which is imported once as confirmed bookings. It covers events starting within the next 60 days, the file can be up to 2 MB, and the title becomes the client’s name, with no email or phone. There’s no CSV import.
More guides to explore
Ready to see all your appointments in one place?
Set up your services and providers, share your booking link and manage requests from one panel. The first 12 months are free, with no card, and plans start at €1 a month afterward.
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