Confirmations and reminders by SMS and email, sent automatically before each appointment. Fewer no-shows, less wasted time, fewer phone calls.
No-shows and late arrivals are the most expensive "invisible cost" of an appointment-based business. 4appointments automatically sends confirmations and reminders by SMS and email at the moments you choose (for example 24 hours and 2 hours ahead), with the option to confirm, cancel or reschedule straight from the message. The client gets every detail — service, date, time, location, instructions — without you placing a single call. After the appointment, you can automatically send a thank-you or an invitation to come back. The typical result: a significant drop in no-shows and a more predictable diary.
Most no-shows are not bad faith — they are forgetfulness. A timely reminder, with a clear confirm or reschedule button, turns a no-show into an on-time reschedule, freeing the slot for another client. 4appointments fully automates this flow: you set the rules once, the system applies them to every appointment.
Pick the channel that fits your audience. SMS has the highest read rate and is ideal for the "today" reminder. Email is great for the initial confirmation, with all the details and the calendar file. You can use both, at different times, with separate templates.
After the appointment, an automatic thank-you with a review link grows your online reputation. For recurring services (haircut, check-up, session), a return invitation sent at the right interval brings the client back effortlessly — straight to the booking page.
By SMS and email. You can enable one, the other or both, at different times — e.g. an email confirmation at booking and an SMS reminder 2 hours ahead.
Yes. Each message can include a secure link letting the client confirm, cancel or pick another slot — no calling you, no account.
You decide. You can set several reminders (e.g. 24 hours and 2 hours ahead) and different rules per service type.
Yes. You use templates with variables (client name, service, date, time, location) and keep your brand voice, with separate templates for confirmation, reminder and follow-up.
Yes. Messages include an opt-out and respect the client’s preferences. We send only transactional messages tied to their appointment.
Turn on SMS and email reminders in minutes and recover lost slots.
