Appointment scheduling in the 4b2b ecosystem for Romania

24/7 booking page, team calendar, rescheduling by link

The core of this offer for any appointment-driven business. Clients book themselves, round the clock, through the booking page link, which you can place on your website, your Google listing or social media. Every request holds the slot and appears in the panel, where your team confirms or declines it manually.

• 24/7 booking page

  The client picks the service, the provider (or any available person) and a free slot, without an account. Each provider also has their own link.

• Team calendar and roles

  Day, week, month or list calendar; permissions per member and section; adjustable visibility of the team calendar.

• Availability rules

  Weekly schedule, exceptions and days off per provider; duration, pause after a booking, minimum notice and maximum advance booking, set per service or for the whole page.

• Rescheduling and cancelling by link

  The client can move or cancel the booking from the link shown on their confirmation screen. The link is not sent by e-mail.

Messages to clients sent from 4notify, with its own data

4notify is a separate app in the ecosystem: it sends SMS and WhatsApp messages through an API or from the panel. Bookings in 4appointments do not send any messages to clients (neither confirmations nor reminders); messages from 4notify are sent separately, from 4notify.

• SMS and WhatsApp via API

  Sending SMS and WhatsApp through an external API with JWT authentication.

• Your phone or your provider

  Messages can go out from your own phone or through your own HTTP provider, enabled per company in the admin.

• Replies read and classified

  SMS replies are read and classified deterministically; a STOP reply unsubscribes the recipient.

• Separate data

  4notify works with its own data and does not read bookings from 4appointments; sending a message to a client is done separately, from 4notify.

Invoices issued in 4invoices, e-Factura in SPV

4invoices is a separate app for electronic invoicing. Documents are issued in 4invoices, not from the booking calendar; there is no automatic data transfer between the two. 4appointments does not take online payments in the current plans: a deposit or payment is agreed directly with the client, outside the app.

• Invoices issued in 4invoices

  Invoices are completed and issued in 4invoices, with the client's details entered there; they do not start from a booking.

• e-Factura ANAF

  For Romania, issued documents can be submitted to SPV through 4invoices' ANAF integration.

• Payment agreed directly

  4appointments has no online payment (deposit, card) in the current plans: payment is agreed with the client outside the app, and the team confirms the booking manually.

• Public API

  4invoices has a public API (client_credentials authentication, Idempotency-Key on fiscal issuing) for integrations you build yourself.

Templates, negotiation with versions, simple electronic signature

4mycontracts is a separate app for contracts: templates, manual negotiation with version comparison, a review and signing flow, and an archive with history. It is not tied to bookings: documents are not sent automatically for an appointment.

• Templates and negotiation

  Contracts created from templates, with manual negotiation and version comparison.

• Simple electronic signature

  The signatory does not need an account. It is a simple electronic signature, not a qualified one.

• Archive and history

  An archive with the change history of each contract.

• Expiry radar

  An expiry radar shows the contracts approaching their deadline.

Staff administration, leave and timesheets in 4softhr

4softhr is a separate app for staff administration. Availability in 4appointments is set separately, per provider (weekly schedule, exceptions, days off); leave and shifts in 4softhr do not automatically close slots on the booking page.

• Staff records

  Employee data in one place, in 4softhr.

• Leave and timesheets

  Leave requests and timesheets for the team.

• MyStaff

  Timekeeping is also available as a dedicated app, 4mystaff.net, which shares the HR backend.

• No link to the calendar

  Leave in 4softhr does not block slots in 4appointments; a provider's days off are entered in 4appointments.

Prospecting and online marketing in 4marketingonline

4marketingonline is a separate app for online marketing. It does not read the booking calendar and does not send campaigns to your calendar's clients on its own.

• Client prospecting

  Search for prospective clients in ANAF and Google Places; no local registers from other countries are used.

• Separate data

  Prospected contacts stay in 4marketingonline; they are not synchronised automatically with the client list in 4appointments.

• Does not read the calendar

  It has no access to the booking calendar and does not suggest campaigns based on free slots.

• Does not attribute bookings

  It does not measure which campaign produced a booking in 4appointments.