Ask for a deposit or full payment at the moment of booking. Deposits cut no-shows, and cancellation policies protect your time.
Asking for a payment at booking changes client behaviour completely: those who pay a deposit show up. 4appointments lets you collect by card right at booking — a deposit, a percentage or the full amount, depending on the service. You define clear cancellation policies (for example, the deposit is kept on cancellations under 24 hours’ notice) and drastically reduce no-shows and last-minute reschedules. Payments are processed securely, and every transaction is tied to its booking, easy to track in reports.
For each service you choose how it is paid: a fixed deposit that "holds" the slot, a percentage of the value or the full amount upfront. Short services can stay free; high-opportunity-cost ones (long sessions, consulting) can require a deposit. The client sees the amount clearly before confirming.
You set a free cancellation window (e.g. up to 24 hours ahead). Outside it, the deposit is retained automatically, per the policy shown at booking. The client knows the rules upfront, and you no longer lose slots to last-minute cancellations.
Every payment is tied to the booking that generated it, with an automatic receipt for the client. In reports you see takings by service, specialist and period, plus deposits retained from cancellations — no parallel ledgers.
Yes. For each service you choose a fixed deposit, a percentage or full payment. You can collect the rest on site if you wish.
Clients who pay a deposit show up far more often. And if they cancel outside the allowed window, the deposit is retained automatically per your policy.
Yes. Transactions are processed securely to industry standards, and card data is not stored by you. The client gets a payment confirmation.
Yes. Each service has its own price, and at booking you can show options and add-ons. The total is calculated and shown before confirmation.
In the dashboard and reports: by service, specialist and period, including deposits retained from cancellations. Each payment is tied to its booking.
Clear deposits and cancellation policies — fewer no-shows, your diary protected.
