Providers and assignment
Each provider has a weekly schedule, exceptions, days off or blocks and a daily booking cap. The client can pick a provider (there is a separate link for each) or “Anyone available” — the provider with fewer bookings is chosen; the option can be turned off in the public-page rules. Every service shows for every provider: there are no per-person service lists and no assignment by skills.
Schedule and availability
Each provider’s weekly schedule, exceptions and days off determine the public slots. Bookings created by staff in the panel check availability, overlaps and busy time imported via ICS, but ignore the “Interval” pause and the notice rules. There is no shift planning.
Reports by provider and service
Confirmed, cancelled and pending bookings, cancellation rate, breakdown by day and by service, per-provider tables, total duration and estimated revenue per service (based on list price). The bookings list can be exported as CSV, XML or PDF. There is no occupancy rate.
Permissions and visibility
Each member gets rights by section and action, or full access. The team calendar respects the chosen visibility: whole company (with client names), teams, selected colleagues or private. Only administrators can regenerate the public link. The locations list in the account is informational only: it does not tie bookings or availability to a location.