Creating a booking system for an auto service garage
Job types with set durations, one calendar per mechanic or bay and confirmation by your own team.
By type of business
An auto shop that takes bookings online spends less time on the phone and can plan its lifts and mechanics better. 4appointments gives you a public booking page and a calendar for each provider. It doesn’t manage parts, vehicle records or invoices, and it sends no messages to customers, so the shop confirms each request itself.
Create your job types as services with name, duration and price, such as an inspection, an oil change, a suspension repair or wheel alignment. Correct durations are what keep the day from overlapping, and the pause field leaves time after each booking for the next car to be moved in.
Decide what a calendar represents. The tool has no lifts or bays as bookable resources, but you can create one provider per mechanic, or one per lift, each with their own weekly schedule. This is a workaround: the provider is simply the name that carries a calendar. Use “Anyone available” if customers shouldn’t have to choose.
Share the public link in your listing, on your website and in your messages. Customers choose a job type and a free time without an account. The form takes a name, an optional email address and a free note, with no fields for the plate number or vehicle, and the note isn’t shown in the panel calendar, so ask for the car’s details when you confirm.
Each request arrives as pending and holds the slot. Confirm or reject it in the bookings section and tell the customer yourself, by phone or message. Pending requests nobody handles are canceled quietly about an hour after their time ends. For regular checks, staff can create a recurring series when making a booking: weekly, every two weeks or every 30 days.
What to remember
- ✓Job types with set durations and prices as services
- ✓One provider per mechanic or per lift, as a workaround
- ✓No vehicle fields: collect the details when you confirm
Common questions
Is it possible to manage parts orders in the same system?+
No. 4appointments schedules appointments only. It doesn’t manage parts, stock or invoices, so keep those in your garage software.
Will customers see a price when they book?+
Yes, each service has a price that appears on the page. If extra work turns up during the inspection, the final price is agreed with the customer at the shop.
More guides for you
Do you run an auto service shop?
Organize your mechanics’ calendars, share one booking link and confirm each request yourself. The first 12 months are free, no card. See the pricing page for the plans.
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