Deposits and payment at booking: what is possible today

What exists and what is not available

The panel contains screens for online payments, but the switch that turns them on is not available on the current plans and refuses to activate. There is no integrated card payment, PayPal, bank transfer or e-wallet payment. A booking made through the public page stays pending, and any payment happens outside the tool. Check the pricing page for what each plan includes today. If a client asks whether they can pay online, tell them that option does not exist and say how you prefer to be paid.

• No online payment, deposit or card payment is available on the current plans.
• The public booking page does not take payment and does not send the client a payment link.
• Any payment is arranged outside the tool, for example on the spot, by bank transfer or by GCash, as agreed with the client.
• Confirm the booking in the panel only after you have received the money, and tell the client directly, since confirming sends no message.

How to ask for money in advance outside the tool

If your service justifies a payment up front, you can proceed as follows, without relying on any 4appointments feature:

• Write down the terms: the amount, the deadline for paying and what happens if the client cancels.
• Contact the client yourself and name the payment method you accept, for example bank transfer, GCash or payment on the spot.
• Keep proof of payment with your records, and confirm the booking in the panel only once the money is in.
• If you prefer, leave payment for the visit and say so on your website.

Be careful with the words “deposit” and “advance payment”

In everyday language, a deposit is any amount paid before the service. Legally, the name does not settle everything: in many countries a deposit and an advance payment on the price have different consequences if someone fails to perform. So pick one term, use it the same way in your terms and messages, and state in writing what happens to the money if either side does not keep to the arrangement. Example (illustrative amounts): on a €40 service with €10 paid beforehand, “advance payment of €10” and “deposit of €10” do not mean the same thing. Until a booking is confirmed or rejected, it holds the slot; if it is left unresolved, it is canceled automatically, with no notice to the client, about an hour after the end of the requested interval. The tool issues no invoices or receipts. General information, not legal advice; if in doubt, consult a lawyer.

Common questions