What is the public booking page and how does it work?
A link where clients see free times and ask for a booking by themselves, day or night.
Set-up and integrations
The public booking page is the visible face of your booking system. It is a link you share wherever your clients are, and on it they choose a service and a free time without calling you. Here is what the page does, and what remains your job.
Each business has its own booking page, and you copy its link from the panel with a copy button. The page lives on 4appointments’ own address rather than on your domain, and it is open round the clock. Each provider also has a separate link of their own.
The client sees the business name and logo, the services with duration and price, and the free times. They can pick a particular provider or the option “Any available person”, which assigns the provider with fewer bookings and can be turned off in the public-page rules. Only free times are offered, and your notice rules decide how soon or how far ahead one can book.
To book, the client gives a name, an optional email address and a free note; no account is needed. The request is saved as pending and holds the slot until your team confirms or rejects it in the Bookings section. On the final screen the client gets a management link for cancelling or rescheduling, which is not emailed.
The tool sends no confirmation or reminder, so you inform clients yourself, and a pending request that nobody handles is cancelled quietly about an hour after the requested time ends. Share the link in your social media profiles, on your website, in messages and in your email signature, and check the page language first, since it depends on the link. Payment is not taken on the page.
Points to remember
- ✓Open all day and night, and clients need no account
- ✓Only free times are offered, according to your schedule and notice rules
- ✓One link for the business and one for each provider
Common questions
Is it possible to have more than one booking page?+
Each provider has a separate link in addition to the main one, which lets you send clients straight to one person’s calendar. You cannot create separate pages for service types.
Must clients create an account to book?+
No. They book as guests with a name, an optional email address and a free note, and they get a management link on the final screen.
More booking guides
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