How do you reschedule a booking online?

Open your management link, pick a new free time and confirm. No phone call needed.

For customers booking

Moving a booking made on a 4appointments page works like canceling one: you open the management link shown when you booked and choose a new time from the business’s free slots.

Find the management link from your original booking. It appeared on the confirmation screen at the end of the booking and wasn’t sent by email. If you can’t find it, ask the business for it. For bookings entered by the business’s own team, they have to copy and send you the link themselves.

Open the link and choose the option to change the time. The page shows free times for the same service, and the system checks availability and overlaps before accepting a new one, so you can only move to a time that’s really free.

Confirm the new time. The old slot is released for other customers. If your booking was still pending, it stays pending after the move and the business still has to confirm it. Nothing is emailed to you, so check with the business that it has seen the change.

The tool sets no limit on how often you can reschedule and no minimum notice for it. Any rule about last-minute changes is the business’s own. If you paid something in advance, that arrangement was made outside the tool, since online payment isn’t available in the current plans, so ask the business whether it carries over.

What to remember

  • ✓Rescheduling is done from the management link, with no phone call
  • ✓Only free times are offered, so you can’t move onto a taken slot
  • ✓A pending booking stays pending after you move it, and no email is sent about the change

Common questions

I didn’t save the link. Can I still reschedule?+

Contact the business. Its team can change the time from the panel, or send you the link again.

Will I get a new confirmation after rescheduling?+

Not by email, because 4appointments sends no emails to customers. The new time is shown on the page you land on, and the business confirms in its own way.

More guides for you

Want customers to reschedule by themselves?

Each booking on your page includes a link for rescheduling, and the system checks availability for you. The first 12 months are free, no card, and plans run from €1 to €8 per month.

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