How do you set days off and breaks in your calendar?
Mark days off and breaks in “Availability” and they disappear from the times customers can book.
Calendar and availability
Days off, holidays and daily breaks are set in the “Availability” section of each provider. Once marked, those times are no longer offered on the public booking page.
For a day off or a closure, add a block or an exception for that provider and date. You can do this for a single day, a few days in a row or a longer period, such as a summer vacation. During that time the public page offers no times for that provider.
Public holidays aren’t loaded automatically from a national calendar. Add the dates you’re closed by hand, either for the whole team or provider by provider, and do it for the year ahead so you don’t forget later.
A daily break is easiest to set up by splitting the day into two availability ranges, for example 9:00 to 13:00 and 14:00 to 18:00, so the gap isn’t offered. Each provider has their own schedule, so a colleague’s vacation doesn’t affect anyone else’s calendar.
Blocking time doesn’t touch bookings that already exist. Before you close for a period, check the calendar or the bookings list for those dates, then contact those customers and move or cancel their bookings yourself, because no message goes to customers automatically.
What to remember
- ✓Blocks and exceptions remove times from the public page at once
- ✓A break is set by leaving a gap between two availability ranges
- ✓Holidays are added by hand, and existing bookings aren’t canceled by a new block
Common questions
Can I let customers know if I have to close for a while?+
Not through the tool. Open the bookings list for those dates, export it as CSV or PDF if useful, and contact the customers by phone or message.
How do I handle a day that’s only partly free (morning off, afternoon open)?+
Set the availability range for that day to cover only the hours you’re open, or block the hours you’re not. Customers will see only the times that remain.
More guides for you
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