Managing client appointments in an online app
One panel for your bookings, providers and services, with a calendar you can read by day, week or month.
Running your business
An online booking app gives you one panel for the whole schedule: incoming requests, the calendar, your providers and services, and a simple view of the last 30 days.
You enter the services you offer (each with a name, duration and price) and the providers who deliver them, each with their own weekly schedule. Under “Availability” you add the days and hours when each provider can be booked, plus exceptions and days off. From these settings the system works out which slots are open.
Clients request appointments on your public booking page, and each request appears in the bookings list of your panel as pending. There you confirm or reject it; confirming sends the client nothing, so you contact them yourself. You can also create a booking by hand when someone phones or walks in.
The calendar can be viewed as day, week, month or list, and you can see the whole team’s calendar according to the visibility you set. The bookings list can be exported as CSV, XML or PDF. The manual client list holds the names, emails and phone numbers you enter; public bookings do not add entries to it.
Reports cover the last 30 days: confirmed, pending and cancelled bookings, the cancellation rate, bookings per day, per service and per provider, total duration and an estimated revenue per service based on list prices. There is no occupancy figure and no automatic client messaging.
Points to remember
- ✓Day, week, month and list views of the calendar
- ✓Manual bookings for clients who phone or walk in
- ✓Roles that limit what each member of the team can see and change
Common questions
Is it possible to limit what staff can see?+
Yes. The account owner can give each member access to selected sections and actions, or full access. The team calendar can show client names, only your teams, selected colleagues, or be private.
Can existing appointments be brought across from another system?+
Only through an .ics file, imported once as confirmed bookings. It covers events starting within the next 60 days, the file can be up to 2 MB, and the title becomes the client’s name, with no email or phone. There is no CSV import.
More booking guides
Ready to bring all your appointments together?
Set up your services and providers, share your booking link and manage requests from one panel. The first 12 months are free, with no card, and plans start at €1 per month afterwards.
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