Booking your car in for a service online
Choose the job and a free time on the garage’s booking page; the garage confirms the request afterwards.
Booking for clients
When you book a service online you choose the type of work (inspection, oil change, diagnostics and so on) and a free time on the garage’s booking page, with no waiting on the phone. The request stays pending until the garage confirms it, usually by phone or message.
Open the garage’s booking link, which you may find on its website or in a message from the mechanic. The page lists the garage’s services, each with its own duration and price. Select the job you need, depending on what the garage has listed. The system reserves exactly the duration the garage has set for that job.
Pick a mechanic or “Any available person”, then a date and one of the free times. The system works out the free times from the garage’s schedules and the duration of the job, so you cannot take a time that the same mechanic already has booked.
Enter your name, an email address if you wish and an optional note. The form has no fields for the make, model or registration number, and the garage’s team may not see the note when they look at the calendar, so give those details and a description of the problem when the garage contacts you.
Send the request. The booking is created as pending and the time is held. The garage confirms it from its panel, and 4appointments sends you no confirmation email or reminder. Save the cancel or reschedule link from the final screen. Payment and any deposit for parts are arranged with the garage, as online payment is not available in the current plans. If the garage never confirms, the request is cancelled about an hour after the requested time; if the car must be in on a certain day, phone first.
Points to remember
- ✓Each service has a duration set by the garage, and times are offered accordingly
- ✓Describe the car and the problem when the garage contacts you
- ✓Save the cancel or reschedule link from the final screen
Common questions
Is it possible to choose a particular mechanic?+
Yes, if the garage has set up its mechanics as separate providers. You can pick one, or choose “Any available person” if that option is switched on.
How will I know how long the work will take?+
Each service carries a duration set by the garage, which is the time the calendar blocks. If the work turns out to need more, the garage will tell you directly.
More booking guides
Do you run a garage or workshop?
Publish your services and mechanics’ schedules on one booking page and handle requests from a single panel. The first 12 months are free, with no card, and plans then run from €1 to €8 per month.
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