Rescheduling a booking online

Open your management link, pick a new open time and confirm, with no phone call.

Booking for clients

Rescheduling a booking made on a 4appointments page works like cancelling: you open the management link shown when you booked and choose a new time from the business’s open slots.

Find the management link from your original booking. It appeared on the confirmation screen at the end of the booking and wasn’t sent by email. If you can’t find it, ask the business for it. For bookings entered by the business’s own team, they have to copy and send you the link themselves.

Open the link and choose the option to change the time. The page shows open times for the same service, and the system checks availability and overlaps before accepting a new one, so you can only move to a time that’s really open.

Confirm the new time. The old slot is released so other clients can book it. If your booking was still pending, it stays pending after the move and the business still has to confirm it. Nothing is emailed to you, so check with the business that it has seen the change.

The tool sets no limit on how often you can reschedule and no minimum notice for it. Any rule about last-minute changes, or about money paid in advance, is the business’s own and is handled outside the tool.

Key takeaways

  • ✓You can reschedule from the management link without a phone call
  • ✓Only open times are offered, so you can’t move onto a taken slot
  • ✓No email is sent about the change, so tell the business if you need certainty

Common questions

I didn’t save the link. Can I still reschedule?+

Contact the business. Its team can change the time from the panel or send you the link again.

Will I get a new confirmation after rescheduling?+

Not by email, because 4appointments doesn’t send emails to clients. The new time is shown on the page you land on, and the business confirms in its own way.

Related guides

Want clients to move their own bookings?

Each booking on your page includes a link for rescheduling, and the system checks availability for you. The first 12 months are free, with no card needed.

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