Booking reports

See confirmed, cancelled and pending bookings, the cancellation rate, the breakdown by day and service, and tables per team member.

The reports in 4appointments start from the real bookings in the panel. You see how many are confirmed, cancelled or pending, the cancellation rate, the trend by day, the split by service, total duration and an estimated revenue per service based on list price. There are also tables per team member. There is no occupancy rate, no “no-show” status or counter, no booking sources and no analysis by location: if you need those, you export the bookings list (CSV, XML or PDF) and work them out outside the app.

  • Number of confirmed, cancelled and pending bookings.
  • Cancellation rate.
  • Bookings by day and by service, in charts.
  • Tables per team member.
  • Total booking duration.
  • Estimated revenue per service, based on list price — not on payments received.
  • Bookings list export in CSV, XML or PDF.

What the reports show

The reports section starts from the data in the panel: bookings by status (confirmed, cancelled, pending), cancellation rate, bookings per day, the split by service and tables per team member, with total duration. Estimated revenue per service is based on list price; it does not reflect real payments, because the app does not collect payments.

What you can decide with them

If a service has many cancellations, you can check its duration, price or notice rules. If certain days are always empty, you adjust your team’s schedules or availability. The tables per team member help you see how the load is shared across the team. The figures are indicative and do not replace your own records.

What they do not measure

The app has no occupancy rate, no “no-show” status or counter, no booking sources and no analysis by location. For no-shows, note them yourself outside the app or cancel the booking. For further analysis, export the bookings list in CSV, XML or PDF and work in the spreadsheet you prefer.

Frequently asked questions

Which reports does 4appointments offer?

Confirmed, cancelled and pending bookings, cancellation rate, bookings by day and by service, tables per team member, total duration and an estimated revenue per service based on list price.

Is there an occupancy rate or a no-show counter?

No. There is no occupancy rate and no “no-show” status or counter. You can export the bookings list and do the calculations outside the app.

Can I export the data?

Yes. The bookings list exports to CSV, XML or PDF.

Where do the figures come from?

From the bookings in the panel: those made by clients on the public page and those created by your team.

Can I see each team member’s performance?

There are tables per team member, with their bookings and duration. There is no performance or occupancy indicator; interpreting the figures is up to you.

Related resources

See the numbers behind your bookings

Reports and a list export, from real data. The first 12 months are free, no card needed.

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