How to reschedule a booking online

Open your management link, pick a new free time and confirm; no phone call is needed.

Booking for clients

Rescheduling a booking made on a 4appointments page works like cancelling: you open the management link shown when you booked and choose a new time from the business’s free slots.

Find the management link from your original booking. It appeared on the confirmation screen at the end of the booking and was not sent by email. If you cannot find it, ask the business for it. For bookings entered by the business’s own team, they must copy and send you the link themselves.

Open the link and choose the option to change the time. The page shows free times for the same service, and the system checks availability and overlaps before accepting a new one, so you can only move to a time that is really free.

Confirm the new time. The old time is released and can be booked by others. If your booking was still pending, it stays pending after the move and the business still has to confirm it. Nothing is emailed to you, so check with the business that it has seen the change.

The tool sets no limit on how often you can reschedule and no minimum notice for it; any rule about last-minute changes is the business’s own, and it will tell you directly. If the business asked you to pay something in advance, that was arranged outside the tool, because online payment is not available in the current plans, so ask whether it carries over to the new time.

Points to remember

  • ✓Rescheduling is done from the management link, with no phone call
  • ✓A pending booking stays pending after you move it
  • ✓No email is sent about the change, so tell the business if you need certainty

Common questions

I did not save the link. Can I still reschedule?+

Contact the business. Its team can change the time from the panel, or send you the link again.

Will I get a new confirmation after rescheduling?+

Not by email, because 4appointments sends no emails to customers. The new time is shown on the page you land on, and the business confirms in its own way.

More guides for you

Want customers to move their own bookings?

Each booking on your page includes a link for rescheduling, and the system checks availability for you. The first 12 months are free, with no card, and the plans run from €1 to €8 a month.

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