How does the public booking page work?
A link where customers see free times and ask for a booking by themselves, at any hour.
Setup & integrations
The public booking page is the visible side of your booking system. It is a link that you share wherever your customers are, and on it they choose a service and a free time without calling you. Here is exactly what the page does, and what remains your job.
Each business has its own booking page. You copy its link from the panel with a copy button. The page lives on 4appointments’ own address rather than on your domain. It is open round the clock, and each provider also has a separate link of their own.
The customer sees the business name and logo, the services with duration and price, and the free times. They can pick a particular provider or the option Any available person, which assigns the provider with fewer bookings and can be turned off in the public-page rules. Only free times are offered, and your notice rules decide how soon or how far ahead one can book.
To book, the customer gives a name, an optional email address and a free note, with no account. The request is saved as pending and holds the slot until your team confirms or rejects it in the Bookings section. On the final screen the customer gets a management link for cancelling or rescheduling; it is not emailed, and the tool sends no confirmation or reminder, so you inform customers yourself. A pending request that nobody handles is cancelled quietly about an hour after the requested time ends.
Share the link in your social media profiles, on your website, in messages and in your email signature. Check the language of the page before you share it, since it depends on the link. Payment is not taken on the page; arrange it outside the tool if you need it.
Points to remember
- ✓Open all day and night, and customers need no account
- ✓One link for the business and one for each provider
- ✓Requests stay pending until you confirm them
Common questions
Can I have more than one booking page?+
Each provider has a separate link in addition to the main one, which lets you send customers straight to one person’s calendar. You cannot create separate pages for service types.
Do customers have to create an account to book?+
No. They book as guests with a name, an optional email address and a free note. They get a management link on the final screen.
More guides for you
Create your booking page
Add your services and providers, copy the link and start receiving requests. The first 12 months are free, with no card.
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