What is the public booking page and how does it work?
A link where clients see free times and ask for a booking by themselves, at any hour.
Set-up and integrations
The public booking page is the face of your booking system. It’s a link you share wherever your clients are, and on it they choose a service and a free time without getting in touch first. Here’s exactly what the page does, and what remains your job.
Each business has its own booking page. You copy its link from the panel with a copy button. The page lives on 4appointments’ own address rather than on your domain, it’s open round the clock, and each provider also has a separate link of their own.
The client sees the business name and logo, the services with duration and price, and the free times. They can pick a particular provider or the option “Any available person”, which assigns the provider with fewer bookings and can be turned off in the public-page rules. Only free times are offered, and your notice rules decide how soon or how far ahead someone can book.
To book, the client gives a name, an optional email address and a free note. No account is needed. The request is saved as pending and holds the slot until your team confirms or rejects it in the Bookings section.
On the final screen the client gets a management link for cancelling or rescheduling. It isn’t emailed, and the tool sends no confirmation or reminder, so you inform clients yourself. A pending request nobody handles is cancelled quietly about an hour after the requested time ends. Share the link in your Instagram bio, on your website, in messages and in your email signature, and check the language of the page first, as it depends on the link. Payment isn’t taken on the page.
The essentials
- ✓Open day and night, and clients need no account
- ✓Only free times are offered, according to your schedule and notice rules
- ✓One link for the business and one for each provider
Common questions
Can I have more than one booking page?+
Each provider has a separate link in addition to the main one, which lets you send clients straight to one person’s calendar. You can’t create separate pages for service types.
Do clients need to set up an account to book?+
No. They book as guests with a name, an optional email address and a free note, and they get a management link on the final screen.
More guides you may find useful
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