Setting up a complete online booking system for your business
Account, services, providers, public page and a simple daily routine, step by step.
Special questions
A complete online booking system covers the whole path: the client finds an open time and requests it, you confirm, and the appointment takes place. With 4appointments this takes a handful of steps. Be clear from the start about what it doesn’t do: it sends no emails or messages to clients and takes no online payments, so those parts stay with you.
Step 1 — Create your account. The first 12 months are free, with no card, on all plans, which run from €1 to €8 per month; the pricing page lists the limits. Then fill in your business identity under “Branding”: the name, a logo (given as a web address) and a primary colour.
Step 2 — Set up services and providers. Add each service with a name, a duration and a price, and each provider with a weekly schedule. Use “Availability” for exceptions, days off and blocks, and choose the notice rules for the whole page and, if needed, for single services.
Step 3 — Share your booking link. Copy the link of the business, or the separate link of each provider, and use it on your website, in social media and in messages. Clients book without an account, and the page is open day and night. Check the language of the page before you share it, since it depends on the link.
Step 4 — Work the pending requests. Every public booking starts as pending and holds the slot. Confirm or reject it in the Bookings section, and tell the client yourself, by phone, email or message. Staff can also create bookings, including weekly or biweekly series, and reports show counts by status, day, service and provider.
Key takeaways
- ✓The first 12 months are free, with no card, then plans from €1 to €8 per month
- ✓Public page, calendar, team permissions and reports in one tool
- ✓You confirm each request and inform clients yourself
Common questions
What does an online booking system cost?+
The first 12 months are free on all plans, with no card. After that the plans are €1, €2, €4 and €8 per month, and their limits are panel users, companies, storage and emails. See the pricing page for details.
Is it possible to switch over from a different booking system?+
You can import a one-off .ics file: events starting within the next 60 days, up to 2 MB, arrive as confirmed bookings with the client’s name as the title. Add your client list by hand.
Related guides
Ready to set up your booking system?
Create the account, add your services and share the link. The first 12 months are free, with no card needed.
Try 4appointments