Book an auto repair appointment online
Choose the job and an open time on the shop’s booking page; the shop confirms the request afterwards.
Booking for clients
With online booking for auto service, you choose the work being done (inspection, oil change, repairs, diagnostics and the like) and an open time on the shop’s booking page, and you skip the phone queue. The request is pending until the shop confirms it, usually by phone or message.
Open the booking link the shop has shared, which might be on its website or in a text message from the mechanic. The page lists the shop’s services, each with its own duration and price. Select the work you need, such as an inspection, an oil change or diagnostics, depending on what the shop has listed.
Pick a mechanic or “Any available person”, then choose a date and one of the open times. The system works out the open times from the shop’s schedules and the duration of the job you chose, so you can’t take a time that the same mechanic already has booked.
Enter your name, an email address if you like and an optional note. The form has no fields for the make, model, year or licence plate, and the note may not be visible to the shop’s team when they look at the calendar, so give those details and a description of the problem when the shop contacts you.
Send the request. The booking is created as pending and the time is held. The shop confirms it from its panel, and 4appointments sends you no confirmation email or reminder. The last screen has a link to cancel or reschedule, which you should save. Any deposit or payment is arranged with the shop directly, since online payment isn’t available.
Key takeaways
- ✓Each service has a duration set by the shop, and times are offered accordingly
- ✓Describe the vehicle and the problem when the shop contacts you
- ✓Confirmation comes from the shop, usually by phone or message
Common questions
Can I choose a particular mechanic?+
Yes, if the shop has set up its mechanics as separate providers. You can pick one, or choose “Any available person” if that option is switched on.
How will I know how long the work will take?+
Each service has a duration set by the shop, which is the time the calendar blocks. If the work turns out to need more, the shop will tell you directly.
Related guides
Run an auto repair shop?
Publish your services and your mechanics’ schedules on one booking page and handle requests from a single panel. The first 12 months are free, with no card needed.
Try 4appointments