How to call off an appointment online

Cancel with a few clicks using the management link from your confirmation screen — no call required.

Booking for clients

Cancelling an appointment booked through a 4appointments page takes a few seconds, provided you kept the management link shown on the screen when you booked. If you didn’t, the business can cancel it for you.

When you sent your booking request, the final screen showed a management link for cancelling or rescheduling. That’s the link you need. It isn’t sent by email, so save it as a note or a screenshot straight away.

Open the link and you’ll see your appointment with the option to cancel. Confirm, and the appointment is cancelled — there’s no account to log in to and no password. The slot becomes free again for other clients, and the business sees the change in the booking list in its panel.

If the business’s team entered the booking, or it’s part of a recurring series, you didn’t see a confirmation screen, so the team has to send you the link. Ask them for it, or ask them to cancel for you.

The tool applies no cut-off time and no refund rules; rules about late cancellation or money paid beforehand belong to the business and are agreed outside the tool, since online payment isn’t available in the current plans. If you can’t find the link, contact the business with the date, time, service and your name.

Key points

  • ✓You don’t need an account or a password to cancel
  • ✓The link is shown on the confirmation screen and isn’t emailed
  • ✓The freed slot becomes available to other clients

Common questions

Am I allowed to cancel on the same day?+

The link itself has no minimum notice. Whether a late cancellation has any consequence is up to the business, so check its own rules or give them a call.

I’ve lost my link. What now?+

Contact the business with your name, the service, the date and the time. The team can cancel the booking from the panel.

More guides to read

Want clients to cancel without calling you?

Every booking made on your page comes with a self-service link for cancelling or rescheduling. Try it free for the first 12 months, no card needed, and see the pricing page for the plans.

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