You set a price for each service, and payment is arranged between you and the client, outside the app. Here is what exists today and what stays manual.
Many clients turn up more reliably once they have paid a deposit. In 4appointments you can today set a price and a currency for each service, which the client sees when booking, but the app does not collect money: the screens for online payments exist in the panel, but the feature is not available in any current plan, and bookings cannot be paid by card, by transfer or by other methods. If you ask for a deposit or full payment, you arrange it with the client outside the app and confirm the booking by hand once you have been paid.
Each service has a name, duration, price and currency, and the client sees the price when choosing the service. The price is shown for information at booking; the team can record payments received outside the app. One booking is for a single service.
If you want bookings secured by a deposit, the current flow is manual: the client sends the request, you tell them the amount and how to pay through your own channel (for example a bank transfer or payment on site), and once you have the money you confirm the booking in the panel. Until then the request stays “pending” and holds the slot, but it is cancelled automatically, with no message, about an hour after the end of the requested slot — so confirm or reject in good time.
The client can cancel or reschedule through the management link, subject to the configured policy; the app does not withhold deposits. For records, the panel offers an exportable bookings list (CSV, XML or PDF) and reports with confirmed, cancelled and pending bookings. Invoicing and payments stay outside the app.
Not today. Online payments are not available in the current plans. You can agree a deposit with the client outside the app and confirm the booking by hand once you have been paid.
No. Public booking does not include payment, and the online payment screens in the panel cannot be activated in the current plans.
On each service, together with the duration and currency. The price is shown to the client when booking, for information.
No, because it does not collect deposits. The client can cancel or reschedule through their link, subject to the configured policy. Communicate any refund terms directly.
Staff can record payments received by cash, card terminal or transfer. Reports distinguish recorded payments from estimated revenue.
A price per service and manual confirmation once the payment agreed with the client arrives. The first 12 months are free, no card needed.
