How can you manage client appointments in an app?
One panel for your bookings, providers and services, with a calendar you can read by day, week or month.
Running your business
A booking app gives you a single panel for your whole diary: incoming requests, the calendar, your providers and services, and a simple view of what happened over the last 30 days.
Start by setting up your services, each with a name, a duration and a price, and the providers who deliver them, each with their own weekly schedule. Under “Availability” you add the days and hours when each provider can be booked, plus exceptions and days off.
Clients request appointments on your public booking page, and each request appears in the bookings list of your panel as pending. There you confirm or reject it. Confirming sends the client nothing, so you contact them yourself. If a client rings or walks in, you can also create the booking by hand.
The calendar can be viewed as day, week, month or a list, and you can see the whole team’s calendar according to the visibility you set. You can export the bookings list as CSV, XML or PDF. The manual client list holds the names, emails and phone numbers you enter, and bookings made on the public page don’t add entries to it automatically. Roles let you give each member access to certain sections and actions only.
Reports cover the last 30 days: confirmed, pending and cancelled bookings, the cancellation rate, bookings per day, per service and per provider, total duration and an estimated revenue per service based on list prices. There’s no occupancy figure and no automatic client messaging.
The essentials
- ✓Day, week, month and list views of the calendar
- ✓Manual bookings for clients who ring or walk in
- ✓Roles that limit what each member of the team can see and change
Common questions
Can I limit what my staff are able to see?+
Yes. The account owner can give each member access to selected sections and actions, or full access. The team calendar can show client names, only your teams, selected colleagues, or be private.
Can I bring in appointments from another system?+
Only through an .ics file, which is imported once as confirmed bookings. It covers events starting within the next 60 days, the file can be up to 2 MB, and the title becomes the client’s name, with no email or phone. There’s no CSV import.
More guides you may find useful
Ready to bring every appointment into one place?
Set up your services and providers, share your booking link and manage requests from one panel. The first 12 months are free, with no card, and plans start at €1 a month afterwards.
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