How to manage patient bookings online
A calendar per doctor, configured consultation types and reminders that reduce absences.
Specific businesses
A medical practice or clinic can eliminate phone queues at the front desk with an online booking system: patients book themselves, doctors keep an organised schedule.
You set up each doctor with their own schedule, specialty and accepted consultation types (first visit, follow-up, blood test, ultrasound, etc.). Each consultation type has its own duration set.
If the practice has several doctors in the same specialty, the patient can choose their preferred doctor or the first available. The system shows each doctor’s real availability.
You enable automatic reminders 24h and 1h before the consultation. In the reminder you can include preparation instructions (fasting for blood tests, documents to bring, available parking, etc.).
The front desk can see all appointments in one place, add manual appointments for emergencies or patients without internet access, and block slots for administrative tasks.
De reținut
- ✓A 50–70% reduction in front-desk calls after implementation
- ✓Preparation instructions included automatically in reminders
- ✓Urgent appointments added manually by the front desk
Frequently asked questions
GDPR: how do I protect patient data?+
4appointments collects the minimum data needed for the booking (name, phone/email, consultation type). It doesn’t store medical information. For sensitive medical data, you need a separate medical records system (EHR/EMR).
Can I integrate with a medical records system?+
Integration with EHR systems is possible via API on advanced plans. Contact the 4appointments team for a technical discussion.
Related guides
Run a medical practice?
4appointments cuts front-desk queues and organises doctors’ schedules automatically — more time for patients, less time on the phone.
Try 4appointments