Why aren’t appointments showing in the calendar
Check the active calendar filter, the selected employee and the Google Calendar sync.
Real-world problems
If appointments aren’t showing in the 4appointments calendar or in Google Calendar, there are a few common causes that are easy to fix.
Check the active filters in the 4appointments dashboard. If you’ve enabled a filter on an employee or service type, you may not see other employees’ appointments or other service types. Turn off the filters and check whether the appointment appears.
Check that you’re looking at the correct day in the calendar. If the view is set to “today” or a past week, future appointments aren’t visible. Use the week navigation or search by client.
If you’ve synced with Google Calendar and the appointments don’t appear there, check that sync is enabled in your 4appointments settings. Sync can take a few minutes after a new booking.
If a booking was made by a client and doesn’t appear at all (not even in the admin), check its status: it may be in a “pending” or “unconfirmed” state if you’ve enabled the manual approval flow.
De reținut
- ✓Active filters can hide other employees’ appointments
- ✓Google Calendar sync has a latency of a few minutes
- ✓“Pending” appointments require your manual approval
Frequently asked questions
I accidentally deleted an appointment. Can I recover it?+
Contact 4appointments support — deleted appointments can be recovered from backup within the first few hours.
The appointment shows in the admin but not for the employee. Why?+
Check that the appointment is assigned to the correct employee. From the admin you can change the employee assigned to an appointment.
Related guides
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